How to order?

NOTE:

Please check your local and state/territory restrictions and permit requirements, Quail Kingdom is not liable for any fees and/ or fines associated with non compliance with rules, regulations and laws. By opting to purchase and/or for any products to be delivered, the buyer accepts all the risks associated. Quail Kingdom upholds quality in packaging the items and is not liable for any loss and/or damage to goods arising from foreseen and unforeseen circumstances.

Online Ordering Launched

 

  1. Go to Shop Here Tab to view all our products.

  2. Choose the product you want and add the extra options as needed.

  3. AfterPay option is available for Express Posted/ Couriered eggs. Please follow the link in the product descriptions. 

  4. Checkout and Enter your details.

  5. Choose delivery or pickup.

  6. Choose delivery option or collection day and time

  7. Pay for your order via secure payment method using your debit/credit card

  8. Email confirmation is sent when order is placed.

  9. Link is provided to track the progress of orders

  10. Notification of the progress of order is sent to email (e.g. Processing, Ready For Pick Up, Shipped)

  11. Delivery Tracking Number is provided via the notification email and/ or link to track progress of order.--allow a minimum 2 hours for the tracking number to appear or show any activity

Order Fulfillment

  • For live quails-- There is normally a 3-4 hour window from order placement. You can only choose a collection time at least 3-4 hours after placing your order.​​

  • For fertile eggs and frozen quails collection-- There is a 1 day window from order placement. You can only choose a collection time at least 1 day after placing your order.

  • For posted/couriered eggs - cut off for Monday and Tuesday delivery is close of business (5 PM) Friday. Orders placed after cutoff will be posted the following week except for nearby areas and depending upon availability of eggs.

  • Fertile Egg orders above 8 dozens please contact us prior to placing order.

  • For long distance travellers and needing earlier collection time, please order days ahead choose an earlier time and indicate the time requested and we will be in contact to confirm and finalise.

Order Cancellation

  • Please choose carefully and contact us first if you need clarification.

  • Collection times are strictly observed unless prior have been discussed.

  • Failure to collect non-live orders within 4 hours of collection time will deem the order cancelled and cancellation fees apply.

  • Failure to collect live birds within 2 hours of collection time will deem the order cancelled and no refunds will be given.

  • Cancellation and refund request is allowed within 2 hours of placing the order. Please text 0403983808 and include order number.

  • Cancellation fees are as follow:

    • 2.2% of the total plus $10 administration fee per transaction

Order Collection​​

  • For live quails-- Collection is afternoon to evening, depending on time available at checkout.

  • For eggs and frozen quails-- Collection is morning and afternoon to evening

  • For young quails, and no contact collection, please arrive on time to lessen the stress of birds and so frozen quails won't defrost

  • Please show your invoice upon arrival

  • Observe social distancing and restrictions  (not more than 2 visitors on a property)

Delivery Information

How to Buy Quail Eggs

 

  • Quail Kingdom supplies quail eggs to many Brisbane and Gold Coast stores.  Also we work with some distributing companies.

  • You can buy our quail eggs in retail from:

    • www.edenfreshpicks.com.au for Australia wide delivery and local collection from Caboolture  

    • Caboolture Markets (Fresh Produce Shed). Please check their website or Facebook page for closure, etc.

  • We deliver the eggs to commercial customers (traders), if a distance and ordered amount are reasonable.

  • We post or courier quail eggs Australia wide. Buyer to check local, state/territory laws and is liable for any fees and/or fines associated. Minimum order is 16 dozens (1 box) non-fertile eggs, or 8 dozen free range and fertilized eggs. Postage per 16 dozens is automatically calculated at checkout. If ordering above 16 dozens, please do so in a different transaction.

  • Regular Post is available, however, buyer takes the risks involved in opting longer delivery time.

  • Eggspress Box is posted Australia wide. Cost is inclusive of postage. Cannot add on other products.

  • We have collection point in Caboolture, Day and time of collection can be chosen at checkout.

  • Free delivery for bulk order of eggs can be discussed if near and within our delivery route.

  • For big orders, please contact us at least a week in advance.

How to Buy Live Quails

 

We offer collection only. Buyer to check local, state/territory laws and is liable for any fees and/or fines associated. Unfortunately we cannot post live quails. Some Express Post Companies offer their services, but long time transporting (over 1 day) causes heavy stress and quails get sick and don’t lay eggs. Sometimes they die.

Buyer to organise and pay for animal transportation or collection/drop off service.

How to Buy Frozen Quails

The same troubles as with live quails. We cannot send with any Courier because quails will be defrosted. 

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