How to order?
NOTE:
Please check your local and state/territory restrictions and permit requirements, Quail Kingdom is not liable for any fees and/ or fines associated with non-compliance with rules, regulations and laws. By opting to purchase and/or for any products to be delivered, the buyer accepts all the risks associated. Quail Kingdom upholds quality in packaging the items and is not liable for any loss and/or damage to goods arising from foreseen and unforeseen circumstances.
Online Ordering Launched
- Go to Shop Here Tab to view all our products.
- Please read the description of the products. Delivered and Click and Collect are separate items.
- Choose the product you want and add the extra options as needed.
- AfterPay option is available for Express Posted/ Couriered eggs. Please follow the link in the product descriptions.
- Checkout and Enter your details.
- Pay for your order via secure payment method using your debit/credit card
- Email confirmation is sent when order is placed.
- We will contact you regarding the progress of the order.
- For same day collection, please contact us via phone or text.
- Notification of the progress of order is sent to email.
Order Fulfillment
- We update availability of item/s everyday. Please check with us-- today's pre-order may be available for collection tomorrow and vice versa.
- For posted/couriered eggs - cut off for Monday and Tuesday delivery is close of business (5 PM) Friday. Orders placed after cutoff will be posted the following week except for nearby areas and depending upon availability of eggs.
- For bulk orders please contact us prior to placing order.
- For long distance travelers, please contact us prior to placing order.
Order Cancellation
Please choose carefully and contact us first if you need clarification.
Collection times are strictly observed unless prior have been discussed.
Failure to collect non-live orders within half an hour of collection time will deem the order cancelled and cancellation fees apply.
Failure to collect live birds within half an hour of agreed collection time will deem the order cancelled and no refunds will be given. We ensure that the well-being of the birds are not compromised.
Cancellation and refund request is allowed within 2 hours of placing the order. Please text 0403983808 and include order number.
Cancellation fees are as follow:
2.2% of the total plus $10 administration fee per transaction
Order Collection
- Please arrive on time to lessen the stress of birds and so frozen quails won't defrost
- Please ensure you have appropriate box/ cage for live birds. Buyer to transfer birds.
- Please show your invoice upon arrival
- Observe social distancing, wearing mask and no contact policy.
How to Buy Quail Eggs
- Quail Kingdom supplies quail eggs to many Brisbane and Gold Coast stores. Also we work with some distributing companies.
- You can buy our quail eggs in retail from:
- www.edenfreshpicks.com.au for Australia wide delivery and local collection from Caboolture
- Caboolture Markets (Fresh Produce Shed). Please check their website or Facebook page for closure, etc.
- We deliver the eggs to commercial customers (traders), if a distance and ordered amount are reasonable.
- We post or courier quail eggs Australia wide. Buyer to check local, state/territory laws and is liable for any fees and/or fines associated. Minimum order is 16 dozens (1 box) non-fertile eggs, or 8 dozen free range and fertilized eggs. Postage per 16 dozens is automatically calculated at checkout. If ordering above 16 dozens, please do so in a different transaction.
- Regular Post is available, however, buyer takes the risks involved in opting longer delivery time.
- Eggspress Box is posted Australia wide. Cost is inclusive of postage. Cannot add on other products.
- We have collection point in Caboolture, Day and time of collection can be chosen at checkout.
- Free delivery for bulk order of eggs can be discussed if near and within our delivery route.
- For big orders, please contact us at least a week in advance.
How to Buy Live Quails
- We offer collection only. Buyer to check local, state/territory laws and is liable for any fees and/or fines associated. Unfortunately we cannot post live quails. Some Express Post Companies offer their services, but long time transporting (over 1 day) causes heavy stress and quails get sick and don’t lay eggs. Sometimes they die.
- Buyer to organise and pay for animal transportation or collection/drop off service.
How to Buy Frozen Quails
The same troubles as with live quails. We cannot send with any Courier because quails will be defrosted.
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